Re-assigning Sessions/Notes to a Different Client

Accurate clinical documentation is essential for mental health practitioners, ensuring that patient records remain organised, clear and correctly attributed. 


However, there may be instances where a note is mistakenly assigned to the wrong client. In such cases, having a simple and secure way to reassign notes is crucial for maintaining accurate records and upholding professional and ethical standards.


Reassigning notes may be necessary in the following situations:

  • A session note was accidentally assigned to the wrong client.

  • A duplicate client profile was created, and notes need to be consolidated.



Re-assigning session to another Client 



1. Locate the note/session.

  • Navigate to the Sessions or Client Profile in NovoNote.
  • Identify the note/session that needs to be reassigned.




2. Click "Re-assign Session"




3. Select the correct client. 

  • Type the client’s name via the search bar.
  • Alternatively, select the appropriate client from the recent list.




4. Changes will be saved automatically.

  • The session will now be transferred to the correct client profile. 




How This Feature Improves Efficiency

  • Enhances Accuracy – Ensures that all documentation aligns with the correct client’s history for improved treatment continuity.

  • Minimises Errors – Prevents misattribution of clinical notes, safeguarding client data and compliance with confidentiality regulations.














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