Redacting Identifiable Information From Transcripts

As a mental health practitioner, maintaining client confidentiality is a fundamental ethical and legal responsibility.

When using NovoNote AI Scribe, you may find it helpful to redact identifiable information from the transcription to ensure compliance with privacy regulations such as HIPAA, GDPR and local data protection laws and safeguard your clients' privacy.

What is Identifiable Information?

Identifiable information refers to any data that can be used to recognise or trace an individual. This includes:

• Names of individuals

• Dates of Birth

• Email Addresses

• Organisation names

• Addresses

• Specific locations

• Long number sequences

How to Redact Identifiable Information from Transcripts

1. On your NovoNote Home page, select the dropdown arrow option next to your name on the top right:

2. Then, select the "Transcripts" option from the dropdown list:

3. You will then see options to redact names of individuals, dates of birth and other identifiable information (email addresses, organisation names, addresses, specific locations, long number sequences) from the transcriptions.

• You may select all 3 options or any combination of your choice:

Once selected, all transcripts generated will redact the sensitive information.

This ensures that client confidentiality is protected, and sensitive information remains secure at all times.