Accessing NovoNote as a Practice Plan user

Accessing NovoNote as a Practice Plan user

NovoNote is available for users on Practice Plans, with multiple subscription tiers designed to accommodate different levels of usage. Depending on your plan, the central account of the Practice Plan (Account Manager) will have access to assign the subscription tier to its practitioners


Subscription Tiers for Practice Plan Users

Plan (per user)Monthly LimitExample (calculated monthly)
Pro50 Pro Actions 30 assessments + 20 note-taking sessions; or 
50 assessments; or
50 note-taking sessions; or 
Pro Plus100 Pro Actions50 assessments + 50 note-taking sessions; or
100 assessments; or
100 note-taking sessions
PremiumUnlimited Pro Actions Unlimited assessments and note-taking sessions


* Pro actions are defined as either completing an assessment in NovoPsych Psychometrics or recording a session in NovoNote AI Scribe (calculated on a monthly basis). This is a shared limit for both Pro actions.



Each user on the Practice Plan will be assigned a specific subscription tier. 



Key Advantages for Setting up Practice Plan

  • Centralised Oversight – Central account for managing all users, client data, and billings ensuring streamlined operations and data security.

  • Simplified Administration – Eliminate the hassle of managing multiple individual subscriptions by consolidating all users under one plan, reducing administrative complexity and ensuring seamless billing.



Upgrading Users to Plan Tiers with NovoNote access

Account Managers (designated person for the central account) will soon have the ability to view and amend tiers of users at any time.


However, at this time, it is recommended that you reach out to NovoPsych support at [email protected] to have this set up for you from March 2025. 



Q: My practice only requires access to administering assessments and does not need NovoNote. What are my options?

A: You can subscribe to NovoPsych Practice Psychometrics, which provides unlimited monthly assessments without NovoNote access. Kindly refer to this page for more information. 


Q: I would like to use NovoNote without the psychometrics assessments. Is that possible?

A: NovoNote is not available as a standalone service separate from NovoPsych Psychometrics. However, Practice Plans that include NovoNote start from $30+GST per user per month, providing 50 Pro Actions per month. If you do not require psychometric assessments, you can allocate your Pro Actions solely towards recording sessions on NovoNote.





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